How delivery works
Game balance reaches the player account inside the game. We never email a code or ask for your password.
Here is how it goes:
- On the game page, type the player ID (and server ID if asked) and press Check. Review the player name we show.
- Pick the package and payment method, then Pay, or add it to the cart to pay for several orders at once.
- Once the payment is confirmed the order goes straight to our supplier. Follow it on the order page; order numbers start with KZ-.
Gift cards: the card code appears on the order page as soon as the payment is confirmed.
Skins, emotes, popularity and rank boost are delivered by the Kazo team by hand; follow the order page.
Mobile Legends accounts: after full payment the sign-in details appear in your account. With installments, the account is handed over in full after the last payment.
Automatic top-ups usually arrive within minutes, but we cannot promise a time since the supplier delivers.
An order that is not paid is cancelled automatically after a short while, and nothing is charged.
A valid ID that is not yours gets the balance and it cannot be taken back, which is why we show the player name first.